We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course. Shades of Green Permaculture Design, Inc. provides a 14-day money-back guarantee for the program, The Regenerative Backyard Blueprint. That money-back guarantee is governed by the following terms.
In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 14 days of the first module being released, contact our support team at email@example.com and let us know you’d like a refund by the 14th day at 11:59 EST.
You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 14th day, you will not be granted a refund. The work that you need to submit with your request for a refund includes ALL of the following items:
Requirement 1: Complete Modules 1 & 2
Requirement 2: Complete and attach your filled out Project Questionnaire
Requirement 3: Complete and attach your articulated Project Goal and defined Project Budget
Requirement 4: Complete and attach a PDF of your scaled basemap of your site
Requirement 5: Complete and attach a PDF of your existing conditions site analysis map, including all layers of the scale of permanence.
Requirement 6: Tell us why this course was not a good fit for you and your project needs. What did you expect that you did not get once inside the program?
We will NOT provide refunds for any request that comes more than 14 days of the first module being released. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 14 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
All refunds are discretionary as determined by Shades of Green Permaculture Design, Inc. To further clarify, we will not provide refunds for requests made after the 14th day from the release date of the first module, and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: firstname.lastname@example.org.